Yes, you can return your order within 30 days. Only underwear (CORBIN and CLIND) are excluded from return or exchange. For returns from Germany, Austria, Switzerland, the Netherlands and Belgium DRYKORN will cover the return costs. For returns from Germany or Switzerland please use our digital returns portal (QR code on your invoice) . Returns from Austria, the Netherlands and Belgium can be sent using the enclosed return label. Once the return has been accepted, the purchase amount will be refunded via the same payment method used for the order.
As soon as the return is accepted, the purchase price will be credited to the payment method you used to pay for your order.
You can get a new return label by contacting our service team via email: [email protected]. Alternativly you can call us:
Within Germany: +49 (0) 800-522 3510
Other EU countries: +49 38874249002
Yes, this is possible. Please use the digital return portal or the enclosed return label (Austria and Netherlands). After checking the availability, we will send you the desired item. Please note that underwear are excluded from exchange.
It depends on your country of delivery. We cover the return costs for returns from Germany, Austria and the Netherlands. We will cover the costs only in the form of the return label provided by us.
The return costs for all other countries are to be paid by the customer.
You will get updates via email on your return status.
