We deliver to the following countries:
Germany, Belgium, Luxembourg, Netherlands, Austria, Poland, Czech Republic, Luxembourg, Denmark, Norway, Croatia, Finland, France, Monaco, Slovakia, Slovenia, Sweden, United Kingdom, Bulgaria, Estonia, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Portugal, Romania, Spain, Turkey, Israel, Iceland, Kanda, USA, China, Thailand, South Korea, Japan, Taiwan, Hong Kong, United Arab Emirates, Qatar, Bahrain, Indonesia, Philippines, Australia, New Zealand, South Africa, Egypt, Vietnam, Morocco and Tunisia.

Shipping costs depend on your delivery country and the order total: 

• Germany: The cost of standard delivery is 4.90 €. From 250 € order value shipping is free. Return shipping is always free.
• Norway & United Kingom: The cost for standard delivery is 9.90 €. From 300 € order value shipping is free. Return shipping costs must be paid by the customer.
• Switzerland: The cost of standard delivery is 9.00 CHF. From 300 CHF order value the shipping is free of charge.
• Denmark: The cost for standard delivery is 50 DKK. From 2000 DKK order value the shipping is free of charge. Return shipping costs must be paid by the customer.
• EU: The cost for standard delivery is 6.90 €. From 300 € order value shipping is free. Return shipping is free in Austria and the Netherlands.
• All other countries served: The costs are listed individually in the checkout depending on the country of delivery and order volume.

Yes. During the checkout process, you have the option of entering a different shipping address. Please note that this could negatively affect the possibility to use Klarna as a payment method. 

You will receive a shipping confirmation as soon as your package leaves our warehouse. The shipping confirmation has a tracking number, which you can use to track the shipment. 

Yes. If you have a customer account, you can see the current status of your order, delivery and payment status. You will also get shipping confirmations via email, including a tracking number.

All orders on drykorn.com are shipped with DHL Paket or DHL Express. The only exception is shipping to Switzerland with Swiss Post.

Orders placed on working days before 1 PM will be shipped the same day by DHL Paket, DHL Express or Swiss Post. Delivery to Germany takes 1-3 working days, outside Germany 2-5 working days.

No, there are no customs duties or additional taxes.

Yes, you can return your order within 14 days. Only underwear (CORBIN and CLIND) are excluded from return or exchange. For returns from Germany, Austria, Switzerland and the Netherlands DRYKORN will cover the return costs. For returns from Germany or Switzerland please use our digital returns portal (QR code on your invoice) . Returns from Austria and the Netherlands can be franked with the enclosed return label.

As soon as the return is accepted, the purchase price will be credited to the payment method you used to pay for your order. 

You can get a new return label by contacting our service team via email: service@drykorn.com. Alternativly you can call us: 

Within Germany: +49 (0) 800-522 3510
Other EU countries: +49 38874249002

Yes, this is possible. Please use the digital return portal or the enclosed return label (Austria and Netherlands). After checking the availability, we will send you the desired item. Please note that underwear are excluded from exchange.

It depends on your country of delivery. We cover the return costs for returns from Germany, Austria and the Netherlands. We will cover the costs only in the form of the return label provided by us.

The return costs for all other countries are to be paid by the customer.

You will get updates via email on your return status.